ReLensMarket

return policy

Return conditions:
If you are not satisfied with the lens, camera or accessories you purchased, you can Within 7 days after receiving the goods Contact our support team to request a return or refund.
Return request:
- Goods need to be maintained Original packaging intact, and has not been used or damaged.
- All included accessories, invoices and warranty cards must be returned together.
- If the return is due to our error (such as sending the wrong item or the item is defective), we will pay for the return shipping costs.
Refund processing:
- After we receive and inspect the returned items, we will Within 7 working days Money refunded.
- If the product does not meet the return conditions, no refund will be given and you will be notified of the relevant reasons.

data collection:
We collect your personal information, such as name, contact information, address and payment information, to complete orders and provide services.
Data usage:
- For processing orders, shipping merchandise, and providing customer support.
- To improve the website experience and provide you with promotional information (if authorized).
Data protection:
We take appropriate security measures to protect your personal information from unauthorized access, use or disclosure.
Data sharing:
We will not sell your personal information to third parties, but may share it with service partners in the following circumstances:
- Complete payment transactions or logistics transportation.
- To comply with legal or regulatory requirements.
User rights:
You have the right to request access to, correction or deletion of your personal information stored by us.

Accept terms:
By using our services or placing an order, you agree to and accept the following terms.
Product Description:
We provide buying and selling services for new and used cameras, lenses and accessories. All product details are subject to the descriptions on the website.
User Responsibilities:
- Make sure the shipping address and contact information you provide are correct.
- When using our website, you must comply with legal requirements and relevant regulations.
payment terms:
- The order must be confirmed after Pay in full, we support multiple payment methods.
- Once order processing has begun, no cancellations or refunds will be accepted unless in compliance with the refund policy.
Limitation of liability:
- We are not responsible for any indirect, incidental or consequential damages arising out of the use of the goods or services.
- If there are quality problems, our liability is limited to refund or replacement of goods.
Terms modification:
We reserve the right to modify these Terms at any time and will post an update notice on the Site.

Delivery policy

Delivery range:
We offer nationwide delivery, and additional shipping charges may apply to some areas.
Delivery time:
- After order confirmation Within 1-3 working daysShipping.
- Delivery time varies by region, usually 3-7 working days.
Packaging and inspection:
All items are inspected and securely packaged before shipping. When receiving the item, please be sure to check whether the packaging is complete.
Delivery delay:
If there is a delay due to factors beyond our control (such as natural disasters, logistics problems), we will notify you as soon as possible.
Product damaged:
If the goods are damaged during delivery, please wait for Within 48 hours Contact our support team with photos of the damage and we will assist.

Nostalgic Innovation